Terms and Conditions

These Terms and Conditions govern your use of MedSurg Urgent Care's services, website, and SMS communications. By using our services, you agree to these terms.

SMS Consent Communication

By providing your phone number and opting in, you agree to receive text messages from MedSurg Urgent Care. Your consent is not a condition of receiving medical care. Your phone number and SMS opt-in information will not be shared with third parties or affiliates for marketing purposes.

Types of SMS Communications

You may receive text messages related to:

  • Appointment confirmations and reminders.
  • Visit-related follow-up information.
  • Billing notifications.
  • Important service updates from MedSurg Urgent Care.

SMS messages are not used to transmit sensitive medical information.

Message Frequency

Message frequency varies based on your interactions with MedSurg Urgent Care, including scheduled appointments and any follow-up needs.

Potential Fees for SMS Messaging

Standard message and data rates may apply depending on your wireless carrier and plan. MedSurg Urgent Care does not charge a fee for SMS messages.

Opt-In Method

You may opt in to SMS communications by providing your phone number during registration, appointment booking, or through forms on our website.

Opt-Out Method

You may opt out of SMS communications at any time by replying STOP to any text message. After you opt out, you will receive a confirmation message and will not receive further SMS messages unless you opt in again.

Help

For help with SMS messages, reply HELP to any text message or contact the MedSurg Urgent Care location nearest you.

Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt out at any time by replying STOP.
  • For help, reply HELP or contact our office.
  • Message frequency may vary.
  • Carriers are not liable for delayed or undelivered messages.

Acceptance of Terms

By using MedSurg Urgent Care's services or website, you agree to these Terms and Conditions. If you do not agree, please do not use our services or website.

Services Provided

MedSurg Urgent Care provides walk-in urgent care for children and adults, including treatment of illnesses and minor injuries, on-site x-rays and lab testing, physicals, occupational health, drug and alcohol testing, and weight management & GLP-1 support, at our Wyomissing and Gilbertsville, Pennsylvania locations.

Patient Responsibilities

  • Provide accurate and complete information about your health history and current condition.
  • Bring photo ID, insurance card if applicable, and any relevant medical or employer forms.
  • Follow care instructions provided by your clinician.
  • Pay any amounts owed for services, including copays, deductibles, and self-pay balances.

Privacy and HIPAA Compliance

MedSurg Urgent Care complies with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state privacy laws. Please review our Privacy Policy for details on how we collect, use, and protect your information.

Payment and Insurance

We accept many major insurance plans and offer self-pay options. Payment is expected at the time of service unless other arrangements have been made. For billing questions, please call the MedSurg Urgent Care location where you were seen.

Intellectual Property

All content on the MedSurg Urgent Care website, including text, images, logos, and design, is the property of MedSurg Urgent Care or its licensors and is protected by applicable intellectual property laws. You may not reproduce or distribute our content without prior written permission.

Disclaimer of Services

MedSurg Urgent Care provides care for non-life-threatening conditions. For chest pain, stroke symptoms, severe bleeding, trouble breathing, or any life-threatening condition, call 911 or go to the nearest emergency room. Information on this website is for general purposes only and does not replace professional medical advice, diagnosis, or treatment.

Limitation of Liability

To the fullest extent permitted by law, MedSurg Urgent Care is not liable for indirect, incidental, or consequential damages arising from your use of our website or SMS communications.

Termination

MedSurg Urgent Care may suspend or terminate your access to our website or SMS communications at any time, with or without notice, for any reason.

Governing Law

These Terms and Conditions are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict of laws principles.

Changes to Terms

MedSurg Urgent Care may update these Terms and Conditions from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

For questions about these Terms and Conditions, please contact the MedSurg Urgent Care location nearest you. Phone numbers and addresses are listed on our Contact and Locations pages.

Effective Date

These Terms and Conditions are effective as of the date posted on this page.